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El San Juan Hotel, Curio Collection by Hilton

6063 Isla Verde Avenue, Carolina, 00979, Puerto Rico TEL: +1-844-863-0331
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Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Charges & Fees

Daily Resort Charge will be added to the room rate and includes: Guest internet access; in-room coffee and bottled water; lobby live entertainment; 24 hr access to Fitness Center; unlimited local & toll free calls.

Smoking

Non-Smoking
Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee 0% One night's rate plus tax based on that evenings rate.
Late Check-Out Fee 0% From 1PM - 6PM 50% of previous night's rate plus tax. After 6PM-Full rate.
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • China Union Pay
  • Diner's Club
  • Discover
  • MasterCard
  • MasterCard (Canada)
  • Visa
Pets
Service animals allowed Yes
Pets allowed Yes
Deposit $150.00
Non-Refundable
Maximum Weight 35 lbs
Maximum Size Small
Parking
Self parking $22.30
Garage Parking
Valet parking $27.88
Valet Parking
Secured Available
Covered Available
In/Out Privileges Available