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The Hotel Roanoke & Conference Center, Curio Collection by Hilton

110 Shenandoah Avenue, Roanoke, Virginia, 24016-2025, USA TEL: +1-540-985-5900 FAX: +1-540-853-8290
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Hotel Policies

It's important to us that each Guest is given appropriate information to make their stay as comfortable as possible. Here you can find details of our Hotel Policies on items such as Check-In/Check-Out times, Cancellations, Payment, and much more. For additional details, please contact the hotel and speak to one of our helpful Team Members

Smoking

Non-Smoking

smoking allowed outdoors in designated areas

Check-in / Check-out
Check-In Time 4:00 pm
Minimum Age to Register 21
Check-Out Time 11:00 am
Early Departure Fee $50.00 charged to any guest who checks out prior to the stated departure date
Late Check-Out Fee $50.00 50% of room rate after 1pm
Cancellations
Cancellation Policy Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or contact customer service. Alternatively, you can cancel your reservation online.
Payment
Hotel Currency US Dollar
Accepted Payment Options
  • American Express
  • Bankamericard
  • Carte Blanche
  • China Union Pay
  • Diner's Club
  • Discover
  • Air Canada EnRoute
  • JAL
  • MasterCard
  • Visa
Pets
Service animals allowed Yes
Pets allowed No
Parking
Self parking $10.00
Shuttle to Door
Valet parking $16.00
Overnight Valet
Secured Available
Covered Not Available
In/Out Privileges Available
Other Parking Information Shuttle runs from self-parking to main entrance.